Roman from Toyota of Cool Springs is amazing. He always answers question quickly, and has the best prices for OEM parts. He is the only parts dealer that i will order from. I have never felt like I've been bamboozled into buying something that i did not need or felt pressured to purchase something from him after he's spent time answering my questions.
You are the man, and we are spoiled to have a great resource like you! Keep up the great work!
I recently ordered some color match mirror caps and black door handles through Roman. The order was easy and everything came perfectly packed and wrapped. I also messed up on the order by putting chrome door handle covers and black handles. (That would have not looked too good). Roman contacted me to make sure this is what I wanted (it wasnt). He made the changes and I received the order quick. Will be ordering again real soon as I continue to modify my 2018 Tundra..
Kevin on long island
Customer service from the Cool Springs Toyota parts department is is bar none the best I've seen. Roman and his team are quick to respond, know exactly what you are looking for and have some of the best prices around. I live in CO and I find it better to order from Cool Springs than going to a local dealership. All parts arrived in great condition. I always make sure to order my parts from Roman and his team.
I won’t order parts or accessories for my Tundra anywhere else after having the pleasure of dealing with Roman and Toyota of Cool Springs. Always extremely courteous and professional.
I’ve purchased several parts from Roman and he has always been A+++. His knowledge and customer service is excellent and could not ask for anything more. He is always responsive on any and all questions even once the transaction is over. He is very kind In his communications and I honestly have nothing bad to say. I don’t hesitate to purchase anything through Roman and I always recommend him to everyone. Wish more people were like him. Definatelly a great person!